Last updated March 21, 2020
Cuts & Cult
(hereinafter the "Platform")
is an initiative of:
Cuts & Cult
3980 Tessenderlo, Belgium
Company number (KBO / BTW): BE0875447467
E-mail: info @ cutsandcult. be
Phone: +32 468 25 21 96
(hereinafter "Cuts & Cult" or the "Seller")
I. GENERAL CONDITIONS OF USE
These general conditions of use (hereinafter referred to as "AGV") apply to any visit or use of the Platform and its information by an internet user (hereinafter referred to as the "User").
By visiting or using the Platform, the User acknowledges that he / she has read these AGVs and expressly accepts the rights and obligations stated therein.
By way of exception, the provisions of the AGVs can be waived by written agreement. Such deviations may consist in the amendment, addition or deletion of the provisions to which they relate and do not affect the application of the other provisions of the AGVs.
We reserve the right to change our AGVs at any time and without prior notice, but we undertake to apply the provisions in effect when you used our Platform.
a. Accessibility and navigation
We take all reasonable and necessary measures to ensure the proper functioning, safety and accessibility of our Platform. However, we cannot provide an absolute guarantee of operation and our actions must therefore be considered to be covered by a commitment of means.
Any use of the Platform is always at the User's own risk. We are therefore not liable for damage that may result from any malfunctions, interruptions, defects or even harmful elements on the Platform.
We reserve the right to restrict access to the Platform or interrupt its operation at any time without prior notice.
Cuts & Cult largely determines the content of the Platform and takes great care of the information on it. We take every possible measure to keep our Platform as complete, accurate and up-to-date as possible, even when the information about it is provided by third parties. We reserve the right to change, supplement or delete the Platform and its content at any time, without any liability.
Cuts & Cult cannot offer an absolute guarantee with regard to the quality of the information on the Platform. As a result, this information may not always be complete, accurate, sufficiently accurate or current. Consequently, Cuts & Cult cannot be held liable for any damage, direct or indirect, that the User may suffer as a result of the information provided on the Platform.
If certain content of the Platform violates the law or the rights of third parties or violates morality, please notify us by email as soon as possible so that we can take appropriate action .
Any download from the Platform is always at the User's own risk. Cuts & Cult is not liable for damage, direct or indirect, resulting from such downloads, such as loss of data or damage to the User's computer system, which are the sole and exclusive responsibility of the User.
c. Services reserved for registered Users
Access to certain services is determined by the user's registration.
Registration and access to the services of the Platform are exclusively reserved to natural persons who are legally competent, after completing and validating the registration form available online on the Platform and this AGV.
At the time of registration, the User undertakes to provide correct, sincere and current information about himself and his marital status. The User must also regularly check the data relating to him / her to ensure its accuracy.
The User must therefore provide a valid email address, at which the Platform will send him / her confirmation of his registration to his services. An email address cannot be used multiple times to register for the services.
Any communication from the Platform and its partners is therefore deemed to have been received and read by the User. The latter therefore undertakes to consult the messages he receives on this e-mail address regularly and, if necessary, to reply within a reasonable period of time.
Only one registration is allowed per person.
The User is assigned an identification code with which he / she has access to a space reserved for him / her (hereinafter "Personal Space"), in addition to entering his / her password.
The username and password can be changed by the User online in his or her Personal Space.
The password is personal and confidential, the User undertakes not to disclose it to third parties.
In any case, Cuts & Cult reserves the right to refuse a request for registration with the services of the Platform in case of non-compliance by the User with the AGV.
The User who is regularly registered can at any time request to unsubscribe by going to the special page in his Personal Space. Any deregistration from the Platform will be effective as soon as possible after the user has completed the appropriate form.
d. Content published by the User
The User undertakes to comply with applicable laws through each of his publications on the Platform. He will pay particular attention to the interests of third parties, offensive content and content that may be contrary to public policy or morality. The User remains responsible for any content published on the Platform.
The Platform may exercise moderation in any publication and refuse to publish the content online without stating reasons. Likewise, the content published by a User can be changed or removed without any reason or deadline.
By publishing on the Platform, the User grants Cuts & Cult, free of charge and on a non-exclusive basis, the right to represent, reproduce, edit, adapt, modify, modify, distribute and distribute the published content. , directly or indirectly, in any medium and around the world.
3. Links to other websites
The Platform may contain links or hyperlinks to external websites. Such links do not automatically imply a relationship between Cuts & Cult and the external website or even an implicit agreement with the content of these external websites.
Cuts & Cult has no control over external websites.
We are therefore not responsible for the safe and correct functioning of the hyperlinks and their final destination. As soon as the user clicks on the hyperlink, he / she leaves the Platform. We can therefore not be held liable for further damage.
4. Online ordering
The customer has the option to fill in a form online using an electronic form. By filling in the electronic form, the customer accepts the price and description of the products or services.
To validate his order, the customer must accept this AVV by clicking on the indicated place.
The customer must provide a valid email address, billing information and, if applicable, a valid delivery address.
In addition, the customer must choose delivery method and validate the payment method.
The seller reserves the right to block the customer's order in the event of non-payment, incorrect address or any other problem on the customer's account until the problem is resolved.
5. Protection of personal data
Cuts & Cult assures users that they attach the utmost importance to the protection of their privacy and personal data, and that they always strive to communicate clearly and transparently in this regard.
6. Applicable law and competent jurisdiction
These AGVs are governed by Belgian law.
In the event of a dispute and in the absence of an amicable settlement, the dispute will be brought before the courts of the judicial district where Cuts & Cult has its registered office.
7. Other provisions
Cuts & Cult reserves the right to change, expand, remove, limit or interrupt the Platform and the associated services at any time, without prior notice and without liability.
In the event of a breach of the AGV by the User, Cuts & Cult reserves the right to take appropriate sanctions and compensation measures. Cuts & Cult reserves the right to temporarily or permanently refuse the User access to the Platform or our services. These measures can be taken without reason and without prior notice. They cannot entail Cuts & Cult's liability or give rise to any form of compensation.
The illegality or total or partial invalidity of one provision of our AGV will not affect the validity and application of the other provisions. In such case, we have the right to replace the provision with another valid and similar provision.
II. GENERAL SALES CONDITIONS
These general sales conditions (hereinafter referred to as "AVV") define the reciprocal rights and obligations in the event of the purchase of products or services on the Platform by a User (hereinafter referred to as "Customer").
The AVVs express all obligations of the parties. The Customer is deemed to accept it without reservation, failing which his order will not be validated.
Exceptions to the provisions of the AVV can be made in exceptional cases, provided that these exceptions have been agreed in writing. Such deviations may consist in changing, adding or deleting the provisions to which they relate and do not affect the application of the other provisions of the AVV.
Cuts & Cult reserves the right to change the AVV from time to time. The changes will apply as soon as they are posted online for any purchase made after that date.
2. Online store
Via the Platform, the Seller provides the Customer with an online store that presents the products or services sold, without the photos having a contractual value.
The products or services are described and presented with the greatest possible accuracy. However, in the event of errors or omissions in the presentation, the Seller cannot be held liable for this fact.
The products and services are offered within the limits of their availability.
Prices and taxes are listed in the online store.
The Seller reserves the right to change its prices at any time by publishing them online.
Only the prices indicated and the taxes in force at the time of the order apply, subject to availability on that date.
Prices are stated in euros and do not take into account any delivery costs, which are additionally indicated and invoiced before the validation of the order by the Customer.
The total amount of the order (all taxes included) and, if applicable, the delivery costs are stated before the final validation of the order form.
4. Online ordering
The Customer has the option of completing an order form online using an electronic form. By completing the electronic form, the Customer accepts the price and description of the products or services.
To validate his order, the Customer must accept these GTC by clicking on the indicated place.
The Customer must provide a valid email address, billing information and, if applicable, a valid delivery address. Any exchange with the Seller can take place via this email address.
In addition, the Customer must choose the delivery method and validate the payment method.
The Seller reserves the right to block the Customer's order in the event of non-payment, incorrect address or any other problem on the Customer's account until the problem is resolved.
5. Confirmation and payment of the order
The Seller remains the owner of the ordered items until full payment of the order has been received.
The Customer makes the payment at the time of the final validation of the order using the chosen payment method. This validation is instead of a signature.
The Customer warrants to the Seller that he has the necessary permissions to use this payment method and acknowledges that the information provided for this purpose constitutes proof of his agreement to the sale and payment of the amounts due under the order.
The Seller has put in place a procedure to check orders and means of payment to reasonably guarantee him against any fraudulent use of a means of payment, including by requesting identification data from the Customer, in case of refusal of authorization to pay by credit card by accredited organizations or in the event of non-payment, the Seller reserves the right to suspend or cancel the order and its delivery.
The Seller also reserves the right to refuse an order from a Customer who has not or only partially handled a previous order or who has a payment dispute.
After receipt of the validation of the purchase with payment, the Seller will send a part of the purchase to the Customer, as well as an invoice, unless the latter is delivered with the order.
The Customer can request that the invoice be sent to an address other than the delivery address by sending a request to Customer Service before delivery (see contact details below).
In the event of the unavailability of a service or product, the Seller will inform the Customer by e-mail as soon as possible to replace or cancel the order for this product and possibly refund the relevant price, with the remainder of the the order remains firm and final.
The communications, orders and payments between the Customer and the Seller can be proven by automated records, which are kept in the Seller's computer systems under reasonable security conditions.
Orders and invoices are archived on a reliable and durable medium, which is in particular regarded as evidence.
Delivery will only take place after confirmation of payment by the Seller's bank.
The products are delivered to the address indicated by the Customer on the online order form. Additional costs as a result of incomplete or incorrect information from the Client will be charged to the Client. For availability reasons, an order may depend on multiple consecutive deliveries to the Customer.
Delivery takes place, according to the method chosen by the Customer, within the following periods:
Standard delivery 2-8 days, express delivery 1-3 days, premium delivery within 24 hours.
Delivery times are indicative. In the event of late delivery, no compensation can be claimed from the Seller or the carrier. However, if the delivery times are more than thirty days after the date of the order, the sales contract can be terminated and the Customer can be refunded.
a. Checking the order
On receipt of the products, the Customer or the recipient checks the good condition of the delivered product or the conformity of the service provided.
In the event that one or more of the ordered products are missing or damaged, the Customer or the recipient must make the necessary reservations to the carrier at the time of delivery and notify the Seller immediately.
The verification is deemed to have been carried out as soon as the Customer or a person authorized by him has accepted the order without reservation.
Any reservation not made according to the rules defined above and within the time limits set cannot be taken into consideration and relieves the Seller of any liability towards the Customer.
b. Error in the delivery
In case of a delivery error or non-conformity of the products with the information on the order form, the Customer will inform the Seller of this within three working days after the delivery date.
Any complaint that is not made within the deadline cannot be taken into consideration and relieves the Seller of any liability towards the Customer.
c. Returns and exchanges
The product to be exchanged or refunded must be returned in its entirety and in the original packaging to the Seller, according to the following modalities:
Return of the product by post within 30 days after delivery of the order to: Cuts & Cult, Diesterstraat 19 3980 Tessenderlo - Belgium.
Any complaint and return that is not made in accordance with the rules defined above and within the time limits set cannot be taken into consideration and relieves the Seller from any liability to the Customer.
Any product to be exchanged or refunded must be returned to the Seller in its entirety and in the original packaging.
The costs for the return are for the account of the Customer.
The Seller guarantees the conformity of the products or services with the contract in accordance with the legislation in force at the time of the conclusion of the contract.
a. Warranty of conformity
If the Customer is a consumer, he has two years from delivery of the product to implement the legal guarantee of conformity. Notwithstanding, if the purchased product was a second-hand, the warranty period is one year.
The lack of conformity must be reported to the Seller as soon as possible and in any event no later than two months after the discovery of the sale.
9. Right of withdrawal
If the Customer is a consumer, he can exercise his legal right of withdrawal within 14 working days after the delivery of the goods or the conclusion of the service agreement.
After notification of his decision to cancel, the Customer then has 14 days to return or return the goods.
Any revocation not executed according to the rules and terms of this article cannot be taken into account and relieves the Seller from any liability towards the Customer.
The Customer may request a refund for the returned product at no additional cost, except for the costs of return, which are at his expense.
The return or exchange of the product can only be accepted for the products as a whole, intact and in their original condition, in particular with complete, intact packaging and in a state of sale.
The Seller will reimburse the Customer for all amounts paid, including delivery costs, within 14 days of the return of the goods or the sending of proof of shipment of the goods.
If the order wholly or partly pertains to digital content that has not been supplied on a physical medium, the Customer agrees to lose his right of withdrawal for such digital content in order to be delivered as soon as possible.
Template form withdrawal
For the attention of:
Cuts & CultDiesterstraat 19 - 3980 Tessenderlo, Belgium
Company number (KBO / BTW): BE0875447467
Phone: +32 468 25 21 96
I / We (*) couple (s) ) you (*) hereby aware of my / our (*) revocation of the agreement regarding the good (*) / the provision of the service listed below: ________________________________________________________________________________________________
Ordered on (*) / received on (*): __________
Name (s) of the consumer (s): __________
Address (es) of the consumer (s): __________
Signature of the consumer (s) (only if this form is completed on paper): ____________________
* Delete what is not Applies
10. Data Protection
The Seller will keep proof of the transaction, including the purchase order and invoice, in its computer systems and under reasonable security conditions.
11. Force Majeure
If the Seller is wholly or partially prevented from executing the order due to an unforeseen circumstance beyond his control, this is deemed to be force majeure.
In the event of force majeure, the Seller has the right to suspend the execution of the order in whole or in part for the duration of the force majeure. The Seller will immediately inform the Customer thereof.
If the force majeure continues for more than 90 days without interruption, each of the parties to the contract has the right to cancel the contract unilaterally, by registered letter to the other party. The services already provided by the Seller will nevertheless be invoiced proportionally to the Customer.
12. Independence of the provisions
If one or more provisions of these GTC are declared illegal or null and void, the other provisions remain in full force.
The illegality or total or partial invalidity of a provision of these GTC does not affect the validity and application of the other provisions.
The Seller reserves the right to replace the illegal or invalid provision with another valid provision of similar effect.
13. Applicable law and competent jurisdiction
These GTC are governed by Belgian law.
In the event of a dispute and in the absence of an amicable settlement, the dispute will be brought before the courts of the judicial district of the registered office of the Seller.